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Review of Ply Gem Windows (2021)

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The investment in new windows for your home can be a huge undertaking that might require the help of professionals. Learning about different window options is a great place to start your search. Whether you’re looking for new construction, renovation, or replacement windows, consider Ply Gem.

North America’s leading manufacturer of windows, Ply Gem offers quality, durable windows in a variety of styles, shapes, sizes, and colors. Ply Gem Residential Solutions is a division of Cornerstone Building Brands—a leading exterior building products company—and manufactures new construction and replacement windows as well as other exterior building products, including patio doors, shutters, and siding. The company’s headquarters is in Cary (North Carolina) and has been around since more than 75 years. Ply Gem gives back to local communities through their Home for Good project, donating more than $2 million in building products since 2016 to help the affordable housing crisis.

This Ply Gem window review will explain the differences between the types and help you choose the best one for your style and budget.

Where to Buy Ply Gem Windows

Ply Gem windows are manufactured in the U.S. by a network of production plants, which allows for faster delivery to customers. Ply Gem windows can be purchased through U.S. distributors. These include pro lumber yards, specialty distributors or dealers, builders direct orders, home centers and consumer retail. Some window products may not be available in certain areas.

“The vast majority of our products are made to order to meet the size, color, performance, and code requirements for the specific project type and location of the home,”Steve Hoffins, vice-president of marketing for U.S. Windows and Cornerstone Building Brands, said. Find a professional installer of windows here.

Types and sizes for Ply Gem Windows

Ply Gem offers a variety of window sizes and types, from small geometric windows to large bay windows. You can customize your window options by choosing materials, colors and hardware finishes.

“The demand for window styles is dictated by the region of the country,”Hoffins: “To satisfy this varying demand for different window types, our manufacturing plants are strategically located around the country and equipped to make products that meet the needs of the local market.” If you’re unsure what types of windows exist or what styles are best suited for your home, start by reviewing the different window types Ply Gem offers.

  • Double-hung windows have top and bottom panels that open and tilt, allowing for easy cleaning from the inside. Because they allow ventilation from either the top or bottom, they are safe for homes with children and pets. Double-hung windows are popular for window replacement projects and new construction custom homes, especially along the East Coast.
  • Single-hung windows have a moveable bottom sash and stationary top sash, which helps improve weather resistance and energy efficiency. Because they don’t open outwardly, single hung windows are a good choice for installing in walls that border small spaces like patios and walkways. They are often found in new construction homes.
  • Casement windows are hinged on the side and open outwards with a crank handle for full ventilation and wide-open views. They seal tightly to prevent air infiltration when locked. Casement windows are a good option for difficult to reach areas, like the space above a kitchen sink. They are a popular style of window in the Midwest and are common in new construction homes.
  • Sliding windows glide open from either side, offering a wide view and full ventilation. There are two options: 2-lite (two movable sashes) or 3-lite (two movable sashes with a fixed center panel). Sliding windows can improve airflow in horizontal spaces.
  • Awning windows are hinged at the top. They open outward and upward, allowing for sufficient ventilation and unobstructed views.
  • Bay or bow windows are built with three or more windows at various angles. These windows add depth to homes and attract sunlight throughout the day. Bay windows contain three angular windows, whereas bow windows contain four or more windows.
  • Garden windows extend outwards and have a space for displaying plants or other objects. These windows are versatile and can be opened to provide additional ventilation, natural light, and curb appeal.
  • Geometric windows are available in a variety of shapes including circles, triangles, and hexagons. They add visual appeal and can be tailored to fit different sized spaces.
  • Picture windowsFixed windows are also known as fixed windows. They have large viewing areas that allow in natural light. These windows are ideal for attics and stairwells.
  • Ply Gem Window Materials

    Ply Gem windows come in a variety of materials, including vinyl and aluminum-clad wood. “Our windows are all made-to-order to meet the size, color, performance, and code requirements for the specific project type and location of the home,”Hoffins: “From a window material perspective, vinyl windows are the most popular because of their inherent low maintenance requirements in addition to affordability and energy performance.”

    Window color has been a popular design element over the years. “Dark exterior colors like dark bronze and black have been trending for several years as they provide a bold exterior design statement and color contrast that traditional white and beige don’t always offer,”Hoffins said. Modern architecture or historic renovations can be achieved with dark windows.

    When choosing the best window material to fit your home, think about energy efficiency, durability, appearance, price, and maintenance. Here is a breakdown of the different window materials offered by PlyGem.

  • Vinyl windows are durable and energy efficient. Vinyl windows offer premium insulation and low maintenance. Vinyl windows are resistant against extreme weather conditions as well as other threats, such insect infestation. Vinyl windows are not as easily stained or painted as wood windows.
  • Windows made of aluminum-clad wood provide the warmth and beauty of real wood windows and the durability of aluminum windows. The aluminum exterior is strong and weatherproof, and comes in a variety of colors. The wood interior can also be stained or painted to match your design style.
  • Aluminum windows are durable and strong, with a narrow frame and large viewing area. This lightweight, sustainable window material is low-maintenance and high in energy efficiency. Aluminum windows can also protect against moisture and insect damage.
  • Wood composite windows have a cellular PVC exterior and wooden interior, combining the look of wood with the low maintenance appeal of composite. They can withstand extreme weather conditions, insect infestations, and moisture. Wood composite windows are also more energy efficient, which reduces heating and cooling costs. You can paint or stain them to match your home’s style.
  • Ply Gem Windows Energy Efficiency

    It is important to consider energy efficiency when looking for replacement windows or new construction. Energy-efficient windows offer many benefits, including lower heating and cooling costs, improved interior comfort, and climate protection. These windows can be used to reduce heating and cooling costs, increase interior comfort, and protect the climate. Energy Star partnerPly Gem is committed towards meeting the U.S. Environmental Protection Agency requirements for helping consumers conserve energy, lower heating and cooling costs and protect the environment.

    “Our windows can be configured to satisfy all of the Energy Star climate zones to optimize the thermal efficiency and comfort of the homes and their owners,”Hoffins: “We also offer impact-rated products that are specially engineered for hurricane zones.”

    Customers can also choose Advanced glass packages that provide up to four times more energy efficiency than single-glazed glass. Here are Ply Gem’s glass options.

  • Low-E (low-emittance) glass It has a thin metallic dual-layer coating that reflects radiant warmth to keep your home warmer in winter and cooler during summer.
  • HP (high performance glass) provides high-performance insulation by combining Low-E glass with argon gas fill and Warm Edge spacer options. Because argon gas has a density greater than air, heat or cold cannot travel through it as easily. Warm Edge spacers are used to separate glass panes in order to limit heat and cold movement.
  • Sound-reduction glass This is to help reduce the transmission of outside sound and keep unwanted noise from outside.
  • Impact-rated glassThe popular hurricane-prone area of, is laminated and built for extreme weather conditions.
  • Ply Gem windows have been awarded the Energy Star 2021 Most Energy Efficient designation. These windows may be eligible for tax credits as outlined in the American Taxpayer Relief Act of 2013, even though Energy Star requirements are subject to change depending on the climate.

    Ply Gem Windows Product Lines

    Ply Gem manufactures multiple window product lines for new construction and window replacement projects. Each product line is popular in different markets because Ply Gem’s manufacturing facilities are designed to meet local demand. “The Ply Gem brand is primarily focused on offering high-design and functional windows to the new construction market,”Hoffins: “Because of that, our vinyl single-hung windows have the highest unit volume.”

    Here’s a summary of each Ply gem window series, including styles, materials and recommended uses.

    MIRA Series

    MIRA aluminum-clad windows combine the strength of aluminum with the warmth and beauty of wood. These windows can be used in new construction and are available in 46 exterior colors, including white, cottage red and signature dove gray. The interior of the wood can be stained and painted. Choose from unique grille styles and hardware options to match your home’s decor. Window styles include bay, bay and bow.

    200 Series

    This new series of construction windows includes wood composite windows that are energy-efficient. There are many options available: double-hung or casement windows, awning, picture, or geometric-shaped windows. You have the option of energy-efficient glass, durable hardware and patterned grilles for your windows.

    300 Series

    The 300 Series windows are designed to look similar to traditional wood windows. They have low-maintenance exteriors made of cellular PVC and durable vinyl sashes that offer excellent thermal efficiency. These new construction windows are available in double-hung, picture, or geometric-shaped options. You can choose from white or beige for the interior and exterior, as well as matching hardware. These windows are classic and come in four different casing options: flat, flat, wide backband, and Williamsburg. You have many options, including energy-efficient windows and a variety of window grille patterns.

    400 Series

    This wood composite window series is energy-efficient and offers traditional wood look with low maintenance. With durable white hardware, you can choose from double-hung or picture-shaped new construction windows. There are four types of casings, advanced glass packages, as well as patterned window grilles.

    1500 Series

    This durable, low-maintenance vinyl window series was awarded as the Most Efficient of Energy Star in 2021. These new construction windows can be ordered in a variety size and styles, including single hung, sliding and casement windows, as well as awnings, picture, geometries, bays and bows. You can choose from six exterior colors and three interior colors, as well as classic and contemporary frames options, three grille profiles and five grille patterns.

    Classic Series

    The Classic Series has vinyl windows in many styles such as double-hung and casement windows, awnings, picture, geometric shapes bays, bows, and awnings. These new construction windows offer a timeless design, quality build, and excellent insulation. They also provide dependable performance and low maintenance. There are three exterior and interior color options, each with matching hardware. Advanced glass packages offer greater energy efficiency, privacy and comfort.

     

    1100 Series

    The 1100 Series features low-maintenance vinyl windows that can be customized in custom sizes. Window styles include single hung or slider windows, casement windows, awnings, picture windows, and geometries. For your new construction project, you can choose from three exterior and four interior colors.

    5000 Series

    The 5000 Series is made of vinyl and is a great choice for new construction casement windows or awning windows. Other styles include bow, bay, geometric shapes and picture windows. You can choose between a white interior or a beige external. This series of windows offers durability, low maintenance, excellent insulation, and great insulation.

    3700 Series

    This aluminum window series is reliable in performance and offers great value. These windows are made from extruded aluminum and can be ordered in white or bronze. There are a variety of new construction windows available: single-hung, sliding and picture. There are many options, including stylish window grilles as well as energy-efficient glass package options.

    4700 Series

    The 4700 Series aluminum windows are low-maintenance and feature a sleek design. They also have a durable build. This new series of window construction offers value, performance, style, and style. There are many window types available: single-hung, sliding and picture windows, as well as geometric shapes. This series also includes windows that are designed for coastal areas and provide greater protection against strong storms. You have two color options: bronze or white.

    4800 Series

    The 4800 Series windows are made from extruded aluminum and offer a wide viewing area. The frames are thermally broken to increase energy efficiency. You have the option of single-hung or sliding new construction windows. You can also choose from impact-rated window styles to provide additional protection against storms. You have the option of choosing from white, black or bronze.

    East Premium Series

    This vinyl replacement window series is a great choice for style and performance. Window options include double-hung and sliding windows, casement, awnings, picture, garden, geometric shapes bays, and bows. This versatile window line offers five interior and 10 exterior colors options, as well as custom glass options and grille options. The East Premium Series was named Most Efficient of Energy Stars in 2021.

    East Pro Series

    The East Pro Series, which includes vinyl replacement windows, was also awarded the Most Efficient Energy Star in 2021. These durable windows are energy-efficient and can be ordered in a variety styles including double-hung, sliding and casement windows. There are 10 exterior colors and custom glass packages available.

    East 2000 Series

    This series offers vinyl replacement windows at an affordable price. Choose between double-hung, double-slider, picture, or geometric windows. This low-maintenance window series features interlocking sashes that protect against harsh weather. There are many options available including custom window sizes, advanced glass packages and five exterior colors. There are also stylish window grilles. In 2021, the East 2000 Series was named the Most Efficient Energy Star.

    East 5100 Series

    This replacement window series offers awning and vinyl casement windows. The East 5100 Series was awarded the Most Efficient Energy Star in 2021. It is both functional and energy efficient. Upgrades include specialty screens, advanced glass packages, special foam, and thermal performance for optimal thermal performance.

    West Pro Series 200

    Recognized as the Most Efficient of Energy Star in 2021, West Pro Series 200 windows maximize natural light while conserving energy. This series offers replacement windows and new construction in three exterior and five interior colors. They are available in a variety style options, including picture, bay, bow and single-hung. Choose from several frame and grille options to match your home’s style.

    West 400 Series

    This vinyl window line is low-maintenance and offers style, comfort, energy efficiency, and style. These replacement windows and new construction are available in single-hung, sliding and picture-hung styles. You have the option of choosing from three neutral exterior and interior colors, custom sizing, or advanced glass packages.

    West Pro Series 700

    Recognized as the Most Efficient of Energy Star in 2021, this versatile vinyl window series offers several frame, glass, and grille options. You can choose from casement, awning or skywall styles. Choose from three exterior and five interior colors.

    Ply Gem Window Installation

    Ply Gem windows can only be installed by licensed professionals such as a builder, contractor, or installer. “As a window supplier, we provide a wide range of training, installation instruction, and consultation through our network of distribution channel partners as well as directly to contractors and builders through our experienced sales and service teams,”Hoffins said. Ply Gem also has dedicated after-sales service professionals who can answer homeowners’ questions about care, maintenance, warranty information, and other details.

    Ply Gem windows come with features that make installation easier for homeowners as well as installers. “For a confident DIY’er, windows can be an easy install, but we always recommend homeowners work with a licensed professional to provide guidance and inspect the work to ensure the proper process was followed,”Hoffins said. Find a local window professional in your area by clicking here.

    As with most of the building product industry, Ply Gem has been affected by supply chain delays and labor shortages. There have also been longer wait times as a result of the pandemic. Hoffins says that the pandemic was less severe when there were multiple plant locations.

    Ply Gem Window Price

    Ply Gem offers a wide selection of windows at a variety price points. “Since our products are made to order, homeowners can select the features and options that meet their specific needs while also remaining within their budget,”Hoffins: “The window pricing is typically determined by the distributor or retailer or by the builder or remodeling contractor if the homeowner is building the house or doing a renovation.”

    Prices vary depending on many factors such as window size, material, and installation. Ply Gem offers homeowner rebates when a minimum amount of windows is purchased. Builders or contractors may also offer special financing options and offers to homeowners.

    Ply Gem Windows Warranty and Customer Support

    Ply Gem’s window products come with a limited lifetime warranty. This warranty is similar to other manufacturers. The warranty covers your windows for as long you live in your home, and can be transferred to the next homeowner. Specific warranty coverage will vary depending on the type of window. Visit the Ply Gem website to learn more. Warranty information and register your product online.

    Ply Gem has a contact form on their website for general inquiriesAnd a separate form for warranty claims. You can also reach them by phone at (888-975-9436).

    Reviews of Ply Gem Windows

    Ply Gem Industries, Inc. isn’t officially BBB accredited, and there aren’t many Ply Gem window reviews online. Positive Ply Gem window reviews discuss the value, installation process and energy-efficient options. Negative feedback focuses on the warranty coverage, but Ply Gem is responsive to customer complaints.

    “Ply Gem has a really good system,” Lawanna writes about Consumer Affairs. “Customer service has been great for me and the whole process was very smooth. I enjoyed my experience with them and I’d recommend it.”

    “The experience I had with Ply Gem was excellent,” Jeane writes about Consumer Affairs. “Their sales team was very pleasant and efficient. Additionally, the people who did the installation were delightful…it was a hard job and the installers went above and beyond. I would use Ply Gem again.”

    “Don’t underestimate the performance and value these windows provide in comparison to other brands at premium prices, all the energy-saving features are present in this design at an affordable price point, ”Gary from North Carolina

    “Don’t underestimate the performance and value these windows provide in comparison to other brands at premium prices, all the energy-saving features are present in this design at an affordable price point, ”Gary from North Carolina

    “I filed a warranty claim for failed windows with Ply Gem in June of 2020. It took until October before they sent someone to measure the windows to be repaired,” a customer writes on Better Business Bureau.



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